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IMPROVE

What problem can we untangle for you?

ExperienceBuilt™ Solutions improve business processes and audience connections. To avoid experience gaps, you need to get the 360° view from your audience to understand what is impacted and who will be affected. ​

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Blueprint

EXPERIENCE MASTER PLANNING

Solve Wicked Business Challenges

We integrate processes, people, and purpose to calibrate the current state of your audience journey and then design an Experience Blueprint for you to build stronger audience engagement. ​

EXPERIENCE AUDIT

Business Challenge Identification

A 360° view of an existing experience. We combine conversations, observations and survey data from all relevant audiences for a thorough assessment of your touch-points.​

Image by Karla Hernandez
Image by Markus Winkler

EXPERIENCE MONITORING

Gather Direct Experience Feedback

A LIVE exclusive, the 5Q provides you with a rapid response solution that empowers your audience to express how you made them feel.​

We don't just help organizations become ExperienceBuilt,

we also apply the principles of Experience Design to the way we do business with you.

We elevate the experience for you and for participants — it's the experience design difference you get working with LIVE.

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Our Solutions flex to guide your specific business challenge. Our process is the constant, ensuring we balance rigor with reality to enable action.
Map ➡

business goals and create customized audit plan​

Measure ➡

audience feedback by embedding with your team and within your environment​

Revise ➡

operational improvements to reduce friction points and refine audience experience​

& Go ➡

plan and execute improvements as an extension of your team​