florist-accepting-online-order-F35LLQU.j

IMAGINE

Looking for a competitive edge in a sea of sameness?

When you're ready to create something transformative for your audiences, our Solutions help you become ExperienceBuilt™.

To learn about creating strategies to reach your business goals, subscribe to our tips and trends.

Thanks for submitting!

Light Bulb

INNOVATION STRATEGY

Drive Experience-Grounded Transformation

Grounded in our Experience Design Principles, our iterative process builds strategy to leapfrog your innovation development. 

DESIGN RESEARCH

Refine
Relevant Solutions

Support on-going improvement during the design process. We follow the Framework → Prototype → Field Test construct.

Food blog
Planning Travels

CUSTOMER DISCOVERY MAP

Define Your Future Roadmap Together

Need a better understanding of how people approach your brand?  LIVE's detailed, data-driven solution will map the current experience state and model the desired future state.

We don't just help organizations become ExperienceBuilt,

we also apply the principles of Experience Design to the way we do business with you.

We elevate the experience for you and for participants — it's the experience design difference you get working with LIVE.

Screen%20Shot%202020-06-05%20at%2012.28_
Our Solutions flex to guide your specific business challenge. Our process is the constant, ensuring we balance rigor with reality to enable action.
Map ➡

UNDERSTAND + DISCOVER


Map business goals and review existing audience insights to determine archetypal journey

Measure ➡

OBSERVE + PROBE

Uncover audience pain points and mindstates to yield new opportunities and stronger touchpoint prioritization.

Activate!

WORKSHOP + PROTOTYPING

Recommend direction to drive strategic innovation in support of development initiatives and help integrate next steps into current workstreams.