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INNOVATION STRATEGY
Drive Experience-Grounded Transformation
Grounded in our Experience Design Principles, our iterative process builds strategy to leapfrog your innovation development.
JOURNEY MAPPING
Chart Your
Future Normal
Need a better understanding of how people approach your brand? LIVE's detailed, data-driven solution will map the current experience state and model the desired future state.
DESIGN RESEARCH
Refine
Relevant Solutions
Support on-going improvement during the design process. We follow the Framework → Prototype → Field Test construct.
We don't just help organizations become ExperienceBuilt,
we also apply the principles of Experience Design to the way we do business with you.
We elevate the experience for you and for participants — it's the experience design difference you get working with LIVE.

Our Solutions flex to guide your specific business challenge. Our process is the constant, ensuring we balance rigor with reality to enable action.
Map ➡
business goals and review existing audience insights to determine archetypal journey
Measure ➡
audience intensity and mindstates to yield stronger touchpoint prioritization
Recommend ➡
direction to drive strategic innovation in support of development initiatives
& Go ➡
develop and iterate prototypes as an extension of your team