Can you measure ExperienceBuilt  ?

YES! We created a composite scoring system that allows us to very quickly understand how brands rack and stack against each other within industries.

Learn more about our 2020 research from our Founder & COO, Tricia Houston.

At the Grocery Shop

Meet the ExperienceBuilt
Brand Beacons



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Study conducted amongst a nationally representative sample with a leading online sample provider; survey executed and analyzed by MMR Research Associates.

•   Field dates: May 12 to 20, 2020

•   Total number of participants: 2785

•   Ratings for a given brand among past twelve-month customers

Download the Index and Start Your Journey

The ExperienceBuilt™ Brand Index asked people across the country how they described their interactions with more than 70 brands across five industries. 


Receive your free ExperienceBuilt™ Index Industry Report today. Check out the competition and see how your industry stacks up.

Detailed brand-level results are available. Indicate your interest below, and one of the MMR LIVE Experience Designers will reach out to set up a virtual review.

I’d like to receive brand-level results for (select all that apply):

Thank you! Check your email for the download link.

Still don't know where to start?

MMR LIVE Experience Design consults with you to identify and close experience gaps.

This involves Imagining new solutions, Improving current ones, and Implementing programs to close experience gaps. 

Have questions and an open mind?  A MMR LIVE Experience Designer is ready to help you take the next step toward improving the experience for the audiences you care about.